We are on a mission to make the used car buying and selling process painless and want to help you every step of the way. Check out the following sections and, if you still cannot find what you need, feel free to contact us at your nearest location

Do write to us with your comments and suggestions. We look forward to hearing from you!
 
General Info FAQ Buyers FAQ Sellers FAQ

GENERAL INFO QUESTIONS
 
  • Tell me about more Mahindrafirstchoice.com?
  • Please visit our Section "About Us".
     
  • Do I have to register to look for used cars available for sale on Mahindrafirstchoice.com?
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    No, if all you want to do is look for used cars and check out the best deals on offer you do not have to register. However, if you want to get any information about the seller of the car, you have to fill out the registration form. Registration is absolutely free.
     
  • Do I need to register separately as a buyer and a seller?
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    No. Individual buyers and sellers use the same registration form. But if you are a dealer, you have to fill out a different registration form.
     
  • What if I forget my user ID?
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    Send an email to help@Mahindrafirstchoice.com giving us details about your name, address and telephone number. We will email the necessary information to you, after we have verified the details of your registration.
     
  • What if I forget my password?
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    Send an email to help@Mahindrafirstchoice.com  giving us details about your name, address telephone number and user ID we will send the password via e-mail.
     
  • How do I update my account information?
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    Login and go to the Member Section (Click on Home after you have logged in) where you can click on the Edit Profile link. From here you will be able to make the changes you want.
     
  • What if I don’t have an email address?
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    Please sign-up for a free web-based email address that is easily available at http://www. rediffmail.com. Email will be an important mode of communicating with other members of the Mahindrafirstchoice.com community.
     
  • What geographic area does Mahindrafirstchoice.com serve?
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    We plan to provide services on an all-India basis. As a part of our phased rollout we are targeting the metros and larger cities first. We will add other cities and towns as we move along.
     
  • How do I find out the market value of the car I want to buy or sell?
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    Before you buy/sell a car check our price indices to make sure that your transaction is in keeping with market value. Alternatively you can also sign up for our online valuation provided by Sah&Sanghi (available only in Mumbai for now).

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    BUYERS
     
  • How do I search for used cars on the Mahindrafirstchoice.com site?
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    Click on "Buy for free" option in Home page, then enter all the fields to do a more detailed search giving your specific search criteria. To get information about the seller of a car, you will have to register at our site. Registration is absolutely free.
     
  • Does Mahindra FirstChoice charge any brokerage fees?
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    No, we do not charge a brokerage fee for matching buyers and sellers.
     
  • What if I do not find a car that meets my requirements?
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    When you perform a search you have the option of saving the search specifications. Return to the site periodically, login, go to the members section (click on Home after you have logged in), view previously saved searches and execute the search again. We hope you will find the car you are looking for within a few weeks.
     
  • What if I find a car that I am interested in buying?
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    If you are registered on site, take a look at the vehicle details which will enable you to see the seller information. Contact the seller and follow up to check out the car and complete the transaction. You have the option of having the seller contact you via email.
     
  • Does Mahindra FirstChoice help me find finance for my purchase?
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    Yes, at  Mahindrafirstchoice.com you can enjoy the benefits of online financing. Fill out a standard pre-application form for obtaining used car finance and receive responses from multiple finance companies - all competing for your business. Also check out our finance section to get details on used car finance schemes available through our partners.
     
  • What about helping me with insurance?
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    We provide you with all that you need to know about motor insurance in India. This includes types of policies, claim procedures and exclusions. We also give you information on New India Assurance, their branch network and information for motorists. At the information for motorists you will find types of vehicles covered, basis of valuation and types of motor policies.
     
  • Where can I find information about RTO Registration?
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    From the home page you will find a link to the RTO registration section where we give you all the information on the forms which you will have to fill for RTO registration.
     
  • Does Mahindra FirstChoice check the authenticity of the seller or the information about the car for sale?
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    Currently we can not check the authenticity of information posted by sellers. However we do ensure that sellers register themselves before posting on the site. Please send an email to help@Mahindrafirstchoice.com if you find that a seller has not provided genuine information.
     
  • What if I contact the sellers directly and don’t tell you about the deal?
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    We encourage you to inform us about the deal so that we can remove the listing from the site. This will also help us ensure that the listings on the site are current and valid and in turn will enable us to improve the experience for the community of  Mahindrafirstchoice.com users. We also plan to offer used car buyers special discounts on products/services of use to them.
     
  • Can you tell me a little more on what I should look for while buying a new car?
  •  
    Please visit our section on Buying tips that will provide you with the essential information to assist you in your decision making process.

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    SELLERS
     
  • Why should I list my car through  Mahindrafirstchoice.com?
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    Mahindrafirstchoice.com is India’s biggest website for used cars. By listing with us at no cost, you have the opportunity to reach out to thousands of potential buyers. You will have a wider range of buyers to choose from and you do not have to pay us any brokerage fee. Your entire process of selling you car is now hassle-free, speedy and efficient.
     
  • How do I know how much my car is worth?
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    Please go to our online valuation section where you can get your car valued online. This service is provided to you by valuation experts from Suraj Sanghi quality used cars. All you have to do is to fill up a simple form and you will receive an indicative valuation within 36 hours by E-mail. This facility is currently available for Mumbai only.
     
  • How much do you charge for listing my car?
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    It’s absolutely free!! So what are you waiting for ?
     
  • When I sell my car, am I required to inform you of the same?
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    We encourage you to inform us about your sale so that we can remove the listing from the site. This will also help us ensure that the listings on the site are current and valid and in turn will enable us to improve the experience for the community of  Mahindrafirstchoice.com users.
     
  • I wish to submit my car details, but since these specifications are not in your database, how do I list my car?
  • OR
    I have listed my car details but am unable to see the same. What do I do?
     

    In the sell a Vehicle section, you will find a link at which you can submit your car details that do not match our specification. Please allow a few days for processing after which your posting will appear on the site.

    Mumbai     :    (022) - 28793300

    Delhi          :    (011) - 41613322

    Chennai     :     (044) - 28227863 - 66

    Bangalore  :     (080) - 25500991 / 92 / 93 / 94 / 95 

    Pune          :     (020) - 32324141 / 32324343

    help@Mahindrafirstchoice.com

    You can also send us SMS  at  5757555 as  "BUY"  /   "SELL"

     

     

     

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